Terms and Conditions

Obligations of the Company

According to the Regulatory Law of the Contract of Parking of Vehicles (Law 40/2002 of November 14) the owner of the parking service is responsible for any damages that the vehicle or the user may incur while parked at the facility. This covers damage to the vehicle as a result of damage or flooding caused by broken pipes, damages caused by poor maintenance of the facilities, and those incurred by its employees.

Liability will only be accepted if reported within our premises before leaving the facilities. The company cannot be held responsible once the vehicle has exited the facility.

The company reserves the right to note and photograph any previous damage that already exists on the vehicle. The company does not accept liability for damage to vehicles or other property arising from acts of nature, a third party or wildlife as all vehicles are parked outside.

The company will not be held liable for any damage or theft by a third party including all those accessories of the vehicle that are removable such as audio equipment facias, mobile phones, satellite navigation systems, etc. Also excluded is the theft of the documents of the vehicle and personal belongings such as electronics, clothes, purses/wallets or any other object that the user has left in the vehicle.

Obligations of the Client

The owner must ensure that the vehicle has a valid MOT, insurance and tax. The client should remove the objects and accessories that can be removed as mentioned previously. It is compulsory to supply the parking receipt for the vehicle upon collection. In case of loss of the receipt the owner will have to prove ownership of the vehicle. The company cannot be held responsible for a fraudulent extraction of the vehicle and to help establish ownership the company will produce a copy of the original receipt or contract and will demand to see identification. If identification cannot be proved the company holds the right to refuse collection of the vehicle.

The user is legally responsible for any damage caused to their vehicle or any other vehicle while driving within the company´s compound. There is a strict 10 km/h speed limit within the compound. The company is not responsible for the driving by a user within the compound that may cause injury or damage to other users or vehicles. Responsibility will be changed to the company only once the keys to the vehicle have been handed to an employee of the company.

You are advised to allow sufficient journey time to arrive at the car park at least 20 minutes prior to the check-in time given by the airline. The company cannot be held liable for any loss you might suffer should traffic conditions cause you to miss your flight. The user may be transferred to the terminal with other users on our courtesy service.

All reservations should be received 72 hours prior to the booking time and a penalty fee may be applied if your booking is late and requires additional office opening hours.

Rights of the Company

The company reserves the rights to alter the charge for parking without prior notice and the company's prices are inclusive of VAT. The company reserves the right to retain a vehicle as guarantee until payment has been made.

The company reserves the right to retain a vehicle as guarantee until payment has been made.

The company has the right to use the procedure of Article 71 of the Articulated text of the Law of Traffic and Circulation of Vehicles which states that the company holds the right to remove a vehicle that has remained stationary for a period of 6 months without payment therefore rendering the vehicle abandoned.

The company reserves the right to move your vehicle within the car park or on the public highway.

Alicante Airport Long Term Parking S.L.
CIF: B53048989